Car Goods BD – Refund and Returns Policy
Thank you for choosing Car Goods BD. We strive to ensure your satisfaction with every purchase. Please review our Refund and Returns Policy to understand our procedures for returns, refunds, and exchanges.
1. Returns: Eligibility-
– To be eligible for a return, your item must be unused, in the same condition as received, and in the original packaging.
– Returns must be initiated within [X] days of receiving your order.
b. Non-Returnable Items:
– Certain items, such as gift cards, perishable goods, and custom orders, are non-returnable.
2. Refunds: -Refund Process:
– Once your return is received and inspected, we will send you an email to notify you of the approval or rejection of your refund.
– If approved, your refund will be processed, and a credit will be automatically applied to your original method of payment within [X] days.
b. Late or Missing Refunds:
– If you haven’t received a refund within the specified timeframe, please check your bank account first.
– If the issue persists, contact your credit card company or bank, as there may be processing delays.
– If you’ve taken these steps and still haven’t received your refund, please contact us at [contact@cargoodsbd.com](mailto:contact@cargoodsbd.com).
3. Exchanges: –Product Exchange:
– We only replace items if they are defective or damaged. If you need to exchange it for the same item, please contact us within [X] days of receiving your order.
4. Return Shipping: -Return Shipping Costs:
– Customers are responsible for return shipping costs, except in cases where the return is due to a defective or damaged product.
b. Return Instructions:
– To initiate a return, please contact us at contact@cargoodsbd.com with your order number and details about the product you would like to return.
5. Damaged or Defective Items:- Reporting Damages:
– If you receive a damaged or defective item, please contact us within [X] days of receiving your order with photos and a description of the issue.
6. Contact Information:
For any inquiries or concerns regarding our Refund and Returns Policy, please contact us at contact@cargoodsbd.com
Note: Please ensure to carefully read and understand our Refund and Returns Policy before making a purchase. Car Goods BD reserves the right to amend this policy at any time without prior notice.
